upported Countries & Regions

 

 

This Shipping Policy applies to all orders shipped to the countries/regions listed below, covering our full supported delivery network：

 

 

Malta, North Macedonia, Suriname, Guatemala, Bulgaria, Ireland, France, Colombia, Guadeloupe, French Polynesia, Cook Islands, Albania, Timor-Leste, New Caledonia, Curaçao, Barbados, Anguilla, Guernsey, Monaco, Vatican City, Grenada, Cyprus, Uruguay, Dominican Republic, Switzerland, Nicaragua, Sweden, San Marino, Martinique, Trinidad and Tobago, Tokelau, Antigua and Barbuda, Åland Islands, Brazil, Spain, Tuvalu, Poland, Christmas Island, Puerto Rico, Costa Rica, El Salvador, Moldova, Jamaica, Hungary, Honduras, Aruba, Canada, Fiji, Ecuador, United Kingdom, Bermuda, Saint Pierre and Miquelon, Andorra, French Guiana, British Virgin Islands, Serbia, United States, Montenegro, Jersey, Saint Martin (French part), Iceland, New Zealand, Saint Vincent and the Grenadines, Norway, Isle of Man, Belgium, Austria, Netherlands Antilles, Portugal, United States Minor Outlying Islands, Samoa, Bolivia, Cayman Islands, Peru, Netherlands, Finland, Kiribati, Palau, U.S. Virgin Islands, Australia, Norfolk Island, Estonia, Argentina, Heard Island and McDonald Islands, Mexico, Germany, Guyana, Denmark, Croatia, Niue, Tonga, Slovenia, Turks and Caicos Islands, Panama, Kosovo, Liechtenstein, Belize, Romania, Vanuatu, Chile, Montserrat, Paraguay, Greece, Gibraltar, Bosnia and Herzegovina, Saint Lucia, Czech Republic, Wallis and Futuna, Nauru, Saint Kitts and Nevis, Solomon Islands, Lithuania, Pitcairn Islands, Greenland, Dominican Republic, Italy, Slovakia, Sint Maarten (Dutch part), Papua New Guinea, Guam, Marshall Islands, Bahamas, Svalbard and Jan Mayen, Latvia, Faroe Islands, Northern Mariana Islands, Luxembourg, Dutch Caribbean, Federated States of Micronesia

 

 

 

Order Processing & General Rules

 

 

Processing time usually takes 1-7 business days before your order is dispatched.

 

 

No shipments are processed or delivered on Saturdays, Sundays, or U.S. public holidays.

 

 

All transit times are estimates calculated in business days, excluding customs clearance delays, peak season surges, or unforeseen logistics disruptions.

 

 

You can view real-time order and tracking status via the confirmation email sent after your order is placed.

 

 

 

Shipping Methods, Rates & Delivery Time

 

 

All rates are denominated in USD, and the below applies to orders shipping to all supported countries/regions listed above:

 

 

Shipping Method Cost Eligibility Estimated Transit Time

 

 

UPS/DH Standard Shipping $6.99 Orders subtotal $0.00 – $40 12-21 business days

 

 

Free Air Freight $0.00 Orders subtotal ≥ $40 USD 12-21 business days

 

 

Notes:

 

 

The free shipping threshold applies to the order subtotal (before taxes and shipping fees). Discount codes may affect eligibility.

 

 

shipping is automatically upgraded to free air freight for orders meeting the $40.00+ threshold.

 

 

Remote areas or islands within the supported list may experience extended transit times by 2-5 business days, depending on local logistics partners.

 

 

 

Item Availability & Shipment Schedule

 

 

In-stock items: Will be shipped within 7 business days after order confirmation.

 

 

Backordered & pre-ordered items: Shipment lead times vary based on restock progress. Once the item is restocked, it will be dispatched within 7 business days.

 

 

If your order contains both in-stock and backordered items, we will hold the full order for combined shipment unless you request split delivery (additional fees may apply).

 

 

Additional Shipping Terms

 

 

Customs duties, import taxes, or brokerage fees are the responsibility of the recipient and are not included in the shipping cost.

 

 

If a package is returned to sender due to incorrect address, failed delivery, or customs refusal, the customer will be responsible for re-shipping fees.

 

 

Tracking information will be sent to your registered email once the order is dispatched. You can track your shipment via the carrier’s website using the provided tracking number.

 

 

 

If you have questions about specific country eligibility, transit times, or order status, please contact our Support Center.